Sr Associate SFE Operations Maghreb
Amgen Inc.
Algiers, Algeria
منذ 3 يوم

Accountabilities

  • Provides appropriate and accurate information and analyses for effective decision-making in marketing and sales activities
  • Responsibilities

  • Updates, creates and maintains data; ensures that reporting needs are met
  • Provides ongoing technical support and general training to system users
  • Ensures efficient integration of supporting systems, tools and enhancements
  • Provides timely data to internal customers
  • Coordinates, implements and communicates enhancements to the CRM tool
  • Plan future development of CRM and sales analysis systems
  • Provides first-line system user support
  • Provides daily support to the users, by phone or email
  • Qualifications

    The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent.

    Minimum Requirements

  • High School Diploma
  • Minimum 2 years of related industry experience
  • Good knowledge in database creation and management
  • Advanced MS Office User
  • Fluency in English, both written and verbal
  • Preferred Requirements

  • Degree in Business, Marketing or Information Technology area
  • Experience in CRM functional administration tasks
  • Analysis and Reporting preparation
  • Previous experience in pharmaceutical industry
  • Competencies

  • Takes a proactive approach to researching breakdowns in service, process or information flow; resolves issues appropriately and establishes preventative measures
  • Promotes teamwork and a service-oriented approach in all activities
  • Learns quickly and supports others in adapting to change
  • Applies and ensures attention to detail in all matters
  • Demonstrates analytical skills to solve day-to-day problems
  • Applies a methodical approach to completing all tasks
  • Demonstrates solid written and oral communication skills
  • Applies a consistent approach to planning and organising tasks
  • Demonstrates Amgen Values
  • Clearly presents information (spoken or written); communicates at various organisation levels
  • Join Us

    If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

    Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

    As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win.

    Together, we live the Amgen values as we continue advancing science to serve patients.

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