Why consider Novartis?
750 million. That’s how many lives our products touch. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this : how can we continue to improve and extend even more people’s lives?
We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment.
Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.
We are Novartis. Join us and help us reimagine médicine, Join the second Best Employer in Algeria, Best Employer in MENA and in Africa
Your responsibilities :
To achieve agreed sales, MS, productivity and performance targets within a given territory.
Ensures value of Novartis product is well understood by key stakeholders and execute strategy and tactics.
Assists in orchestrating the creation of the solution and proposal, ensuring compliance with customer requirements whilst highlighting the value proposition.
He / she will be responsible for managing Ophta / IHD / NS / Resp portfolio.
What you’ll bring to the role :
To meet or exceed sales average (Sales Growth / market share gain) within agreed timescales.
To achieve agreed contact, coverage and frequency targets (quantity & Quality) through face to face and meetings and deliver agreed customer centric activities within operating budget.
To promote defined Novartis products according to campaign briefs and policies.
To ensure outstanding personal and team knowledge, and understanding of Novartis priority products, technical information, product strategy, positioning, key messages and programs.
Effective administration of territory business including, maintenance of high quality record systems, check market segmentation, use of the handheld, launchpads and timely processing of territory business expenses (AV and personal).
Effective communication with territory colleagues and relevant members of other teams, coordinate cycles visits with co-detailing colleagues, in order to understand, maximize and drive territory achievements.
Understand and map stakeholders to generate business growth.
Routinely track and analyse account performance, competitor information and market trends, using appropriate measures and take action as required by adjusting tactics or communicating appropriately.
Meet designated sales / margin / profit targets, reflecting sales volume, market share, distribution and penetration while optimizing results utilising the approved budget within regulations.
Collaborate with KAMs and Medical Scientific Liaison to ensure excellent execution of agreed activities.
Develop and implement account plans in collaboration with colleagues for assigned accounts and / or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
Apply broad product, competitor and disease state, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Participate in seminars and conferences to enhance brand value and product awareness.
All adverse events must be reported within 24 hours of becoming aware of the event to the drug safety responsible person and send e-mail to
Reporting all quality defects with Novartis marketed product within 24 hours
Measures of Success :
Sales and market share (sales vs. objectives, market share gain, market share, as specified by specific brand)
Delivery of customer centric activities dependent on individual and in agreement with territory sales manager
Territory administration reports are completed accurately and to timescales
Contract rate and coverage ( daily contact rate vs. benchmark)
Meetings spend vs. budget
Therapy / product knowledge including tertiary evaluations of progress
Delivery of customer centric activities-dependent on individual and agreement with territory sales manager
Timelines and quality of reports, analyses, data to be provided to the line manager
Accuracy and integrity of reports, analyses, data
External communication productivity and QTQs : Quality and frequency of contact with key customers; time spent with tier-1 KOLs and stakeholders...
Internal communication productivity and efficiency : Communication with line manager; alignment with KAMs and MSLs.
Minimum requirements :
University degree in Science : Vet, Medicine, pharmacy, Biology
Local country languages : Arabic, French
Knowledge of pharma industry and its changing environment
Proven, successful selling track record (primary and secondary care)-minimum 1-3 years in pharma sector
Demonstrable high achiever in same or other relevant fields